Sysco Market Associate (MA) Practice Test

These questions are part of the practice quiz. Start practicing

• CMP stands for which phrase?
• GF stands for?
• Which of the following is a data-entry best practice when processing orders?
• What does SMART stand for?
• Which keyboard shortcut opens the Recipe Instruction tab in SMX?
• LDM stands for which term?
• For CAB aged beef, what is the minimum number of days required?
• How should substitutions be handled when an item is out of stock?
• What is consultative selling, and how is it applied in Sysco Market?
• Which category uses Control 4?
• CAB specs include marbling classified as?
• SBS stands for which term?
• What steps should you take if a customer requests a price override?
• Which statement best describes the difference between a discount and a promotion?
• Which of the following describes the correct handling of a price discrepancy when the system shows a mismatch and cannot be resolved by the associate immediately?
• Under what conditions is escalation to a supervisor appropriate?
• Which category uses Control 4?
• Which action best aligns with the core purpose of the Sysco Market Associate role?
• EPS stands for?
• When selecting fresh produce, which two indicators should you assess?
• In SAM, which keyboard command performs a Menu Analysis?
• Which item is NOT considered fresh produce?
• In the DISC model, which term corresponds to the D trait?
• Which keyboard shortcut opens the image viewer in SAM?
• Which keyboard shortcut opens the Recipe Instruction tab in SMX? (alternate phrasing)
• Which of the following is listed as a main sub-primal?
• How do frozen and shelf-stable products differ in storage requirements?
• Which practice helps maintain product quality by prioritizing older stock?
• Which product category includes supplies and equipment?
• In SAM, which keyboard command is used to find a customer?
• Which keyboard shortcut opens SMX email?
• SIU stands for which term?
• Which option best describes wrap cost in menu costing?
• Which item in planning steps refers to the follow-up actions after the plan is approved?
• Which CAB specification indicates capillary ruptures are virtually absent?
• What constitutes a proactive approach to customer relationship management over time?
• Which keyboard shortcut opens an existing order in SMX?
• Which keyboard shortcut opens the Territory tab in SMX? (alternate phrasing)
• Which keyboard shortcut opens the Find item function in SMX?
• Which keyboard shortcut moves forward one page in SAM?
• During planning, which factor should be considered to anticipate external influences?
• Which policy guides ethical behavior and confidentiality for Market Associates?
• Which product category includes chemical and janitorial items?
• How should damaged packaging on a display be handled?
• What is the primary use of the Sysco Market ordering platform?
• Which shortcut opens the SAM product guide?
• The term Product Specialist is most closely associated with which role?
• Which keyboard shortcut opens an existing order in SMX? (alternative phrasing)
• Which item is NOT one of the six points for time management in the planning process?
• Which keyboard shortcut activates the filter search in SAM?
• EPS stands for which concept?
• Which control number corresponds to SMX Poultry?
• How should allergens be labeled on prepared items?
• How many ounces are in a pound?
• Which keyboard shortcut is used to create a new order in SMX?
• Which keyboard shortcut moves back one page in SAM?
• What is the third maturity range according to the material?
• Which keyboard shortcut opens SMX email?
• Beef and pork are examples of which category?
• Which keyboard shortcut clears the current search in SAM?
• During a Sysco Market outage, why is it important to document the outage details?
• Which control number corresponds to SMX Dairy?
• What is the maximum back fat allowed in CAB specs?
• Which keyboard shortcut moves forward one page in SAM?
• Sysco was founded in which year?
• Why is proper shelf rotation important?
• Which keyboard shortcut opens the Feedback tab in SMX?
• In the same framework, which element specifies the target audience or customers?
• Which control number corresponds to SMX Canned and Dry Goods?
• SAM stands for which term?
• Which product category includes beverage dispensers?
• CMU stands for?
• What are the three product goals listed?
• Which category would you reference for beverage equipment such as beverage dispensers?
• Which category includes paper towels and disposable utensils?
• Which cut is NOT listed as one of the top five steaks?
• Which role is associated with overseeing learning and development within Sysco?
• Which control number corresponds to SMX Paper and Disposables?
• Frozen items commonly include which of the following?
• Labeling allergens on prepared items serves primarily to:
• Which storage condition applies to shelf-stable products?
• What does cde stand for?
• What is the required ribeye area in CAB specs?
• Which two metrics are commonly used to evaluate Market Associate effectiveness?
• Which term is not part of the standard SMART expansion?
• In CAB specs, what is the maximum hot carcass weight?
• Which keyboard shortcut opens the 'view all days' in SAM?
• Which category uses Control 3?
• Which control number corresponds to SMX Meats?
• In the Plan Prepare Outcome framework, which item is identified as part of the initial planning steps?
• LCC stands for?
• Which category uses Control 2?
• Cross-merchandising is best described as
• What is the purpose of cycle counting?
• Which category encompasses fish and shellfish?
• Which category covers seafood such as fish and shellfish?
• Which category includes canned soups and dry beans?
• Name two key performance indicators commonly used to evaluate Market Associate effectiveness?
• Why is accurate temperature logging important in deliveries?
• Which option correctly identifies a feature that helps customers quickly reorder items?
• What is the step immediately after reviewing the cart during the Sysco Market ordering process?
• One pound of spice equals how many fluid ounces?
• Which abbreviation stands for Commission Based Gross Profit?
• How many ounces are in a US gallon?
• Why is following standard operating procedures (SOPs) important during the ordering process?
• What is the role of the delivery window in order planning?
• SUPC stands for?
• Which category includes dairy products like milk and cheese?
• In a Go to Market framework, which element answers the question 'What'?
• Which control number corresponds to SMX Frozen?
• In Sysco Market inventory, what is the difference between a case and a unit?
• What should you do if the Sysco Market system is down during an order?
• What are the essential steps to place an order in Sysco Market from start to finish?
• Which abbreviation corresponds to Local Commercial Contract?
• Which metric best reflects customer loyalty and repeat business?
• Which of the following is a main sub-primal?
• PAWS stands for?
• TRP stands for which term?
• Describe a step-by-step approach to resolving a dissatisfied customer situation.
• Which abbreviation corresponds to Potential Average Weekly Sales?
• Which statement best describes the purpose of the D.I.S.C. model?
• Which cattle breed is described as Angus which are black and red?
• What is the purpose of a planogram in merchandising?
• Which keyboard shortcut accesses Healthcare in SMX?
• In CAB specs, what neck feature helps eliminate Brahman influences?
• What steps should you take if you suspect a contaminated product?
• When should you escalate an issue to a supervisor?
• CBGP stands for?
• What is the most reliable method to verify a customer’s order details?
• FST stands for which term?
• Which keyboard shortcut saves the test tabs in SMX?
• Which item identifies stakeholders who must participate in the planning?
• Which data does Sysco Market integrate to support ordering?
• Which steps should be followed to apply promotional pricing accurately?
• Which keyboard shortcut performs a find/search in SAM?
• TRS stands for which phrase?
• Which acronym represents territory planning and market coverage?
• Which keyboard shortcut closes the SAM interface?
• Which category would you reference for fresh fruits and vegetables?
• What is the expected result after completing an order in Sysco Market?
• How should analytics be used to tailor offers to customers?
• Which scenario is an example of cross-merchandising?
• Which CAB specification ensures absence of dark cutters?
• RSM stands for which term?
• Which control number corresponds to SMX Chemical and Janitorial?
• What is the second maturity range corresponding to the second maturity category?
• Which action improves inventory accuracy during receiving?
• What does 4x1 mean?
• Go to Market is described with several components. Which of the following is NOT listed as a Go to Market component?
• Which dairy categories require strict cold-chain handling?
• Which of the following statements is true about the measurement conversions provided?
• SMX stands for which term?
• Which control number corresponds to SMX Supplies and Equipment?
• Which keyboard shortcut switches to the History tab in SMX?
• Sysco founder's name?
• In SAM, which key opens into a customer entry?
• Disposable tableware such as napkins and utensils belongs to which category?
• Which acronym represents Sysco's back-office operations function?
• Which control number corresponds to SMX Produce?
• What is the core purpose of the Sysco Market Associate role?
• How can a Market Associate use analytics to improve performance?
• What is dead stock and how should it be managed?
• Which statement is true about SAM shortcuts?
• Which Go to Market element concerns budgeting or cost considerations?
• Which control number corresponds to SMX Seafood?
• Which channel is essential for real-time issue resolution with customers?
• Explain the FIFO principle and its importance in market operations.
• What should you do if the system shows a price discrepancy on an item?
• Which acronym is primarily associated with managing customer relationships?
• One #10 can holds how many fluid ounces?
• Which statement about planograms is true?
• Which category includes dairy products such as milk and cheese?
• What is the recommended ambient temperature danger zone for perishable foods?
• Can you have all three product goals at once?
• CRM stands for which term?
• Which action demonstrates adherence to the organization’s ethics and confidentiality policies?
• Which keyboard shortcut would you use to locate a customer quickly in SAM?
• Describe the 'Greet, Listen, Solve, Thank' framework used in initial customer interactions.
• Which keyboard shortcut opens the Find item function in SMX? (alternate phrasing)
• Which action ensures final price is verified with customer during promo pricing?
• Which CAB spec criterion ensures dairy influences are eliminated?
• During a shelf reset, which items should you verify?
• GFSI stands for which term?
• Which action does NOT improve receiving accuracy?
• Which of the following is another best practice for in-store signage?
• If selling price is 100 and cost of goods is 75, what is the gross margin percentage?
• If the selling price remains the same but the cost of goods increases, what happens to the gross margin percentage?
• Which document should be reviewed to confirm supplier pricing terms?
• Which category uses the dash control?
• Which of the following is a best practice for in-store signage?
• Which keyboard shortcut moves back one page in SAM?
• Which of the following is NOT a primal cut?
• What is the recommended approach to upselling that benefits the customer?
• How should a Market Associate handle a customer complaint about a missing item?
• Which category would include supplies used in a hospital kitchen?
• What is green headless shrimp defined as?
• APGP stands for?
• Which feature helps customers quickly reorder frequently purchased items?
• Which stands for Accounts Payable Gross Profit?
• How is gross margin on a line item calculated?
• Which keyboard shortcut opens the Territory tab in SMX?
• How can a Market Associate build long-term relationships with customers?
• In SAM Product Guide, which key opens it?
• Canned soups and dried beans fall under which category?
• Chicken and turkey are typically found in which category?
• What is an appropriate escalation path for a critical order error?
• Which practice helps ensure accountability in order processing?
• Which keyboard shortcut tags an item in SAM?
• What is the purpose of an audit trail in order processing?
• In menu costing, which statement best defines wrap cost?
• Which channels should a Market Associate be proficient in for customer communication?
• Which keyboard shortcut opens the Display tab in SMX?
• During a shelf reset, signage alignment should be checked to ensure signage matches the correct product.
• The SMART acronym contains how many words?
• Which acronym would a field team use to request support?
• Which item is explicitly listed as part of time management planning for scheduling?
• Which product category includes produce?
• Which keyboard shortcut switches to the History tab in SMX? (alternate phrasing)
• Which keyboard shortcut opens the image viewer in SAM?
• HACCP is a systematic approach used in market operations for what purpose?
• What is the first maturity range listed in the material?
• Which allergen categories should Market Associates be aware of when sourcing products?
• In DISC, what does the C trait represent?
• In SAM, pressing F11 performs which action?